Our customer fulfillment process begins with initiating the project once the estimates are given to the Client engagement team.
Envisioning:
Based on an initial project description provided by the client, MindEscort provides an approximate estimate of the cost and time required to do the work.
Architecture:
Our project manager closely communicates with the client to elaborate a comprehensive and detailed project concept. Based on that concept he creates a prototype and a Functional Specification (FS). Client also participates by providing feedback and comments that are incorporated into the prototype and FS. When the prototype is approved by the client, a final project estimate is made.
Development:
At this stage solution coding starts. Project manager continues to communicate with the client to clear up all details and reports on the project progress. He also supervises and coordinates work on graphic design and testing for the solution.
Deployment:
At this stage solution is deployed on client’s servers and is placed into operation. Client actively participates in acceptance of the solution.
Postproduction:
If your solution requires further enhancement or development at any time during operation, our specialists will be able to assist you. You can choose from many support options that we offer the one that suits you better.
Maintenance:
After completion of the project, MindEscort provides six months of free maintenance. Maintenance will be only for small changes. After six months you have to pay some amount pre-determined by MindEscort and client. |